Cakes leave the shop cold for safe transportation. Place on a level surface and allow aircon to reach the cake. 

Buttercream cakes are best had at aircon temp and will be hard when cold. Please allow a thaw time of 45mins-2hours(depending on cake size) if refrigerated. It can be left in aircon temp (18-22degrees) for at least 4hours.

If you must refrigerate cakes with fondant decoration, it must be taken out to a cold aircon temp (18-20deg) first, to prevent condensation which may disfigure the fondant. 

Kindly note that dark buttercream colors may stain the tongue like how a lollipop would. Toothpicks / skewers / wires may be used to mount or stabilise cake decorations. Please remove them before serving.